Prices and VAT
- All prices displayed on the site include Swedish VAT. When logged in, a customer who shall not pay VAT in Sweden will notice that on check-out page VAT is removed in the total order sum.
- Minimum order value is 100 SEK (excluding shipping costs).
- We apply bracket (tiered) pricing. When buying 10 copies or more of the same article (article number) you will automatically receive discount.
- Customers approved for special discounts (retailers) will see their discount in check-out.
Shipping
Shipping costs are displayed in cart and in check-out, and are based on the weight of the order, what country the delivery will be sent to, and what type of customer is making the purchase. For example, a company customer will ususally receive DPD shipping and private customer via regular mail.
If recipient address is within Sweden, shipping will be free of charge for those who pay with credit card in the online store. (This does not apply to customers with special discounts, i.e. retailers.)
Payment
Private customers always pay by credit card immediately at purchase. Company customers mostly has an option to choose to pay by invoice, due for payment within 30 days. We do not accept cheques.
Complaints
Complaints regarding damaged goods, or incorrect contents of shipment, should be made as soon as possible and within two months of receiving the items. Always contact Gehrmans Musikförlag before returning any items.